In this section you can find answers to most common questions regarding our products, help with installation issues and
you can even report a bug which you have found, which will be solved as quickly as possible by
our experienced development
team.
Of course, if you still have some problems or questions, which cannot be solved by support
available from this section,
you can choose to contact our technical support or even
purchase
emergency support. Just choose one of the options from the menu.
Below, you can find some links that can be very useful in searching more
information, regarding our software requirements and hardware compatibility. We will update this list and keep it as accurate
as possible, filled with useful links.
Red Hat - recommended
Linux for running our products
mySQL - required
databases
PHP - required
scripting language support
Apache - recommended
web server on Unix platform
Check your
hardware compatibility with Red Hat
Support on demand
For persons and small businesses Leadhound Network’s Technical Support Packages provide a cost-effective, flexible support plan.
Important note: All licensee holders are entitled to access our
online knowledge base for free support when installing the software.
Our Technical Support Packages provide support for configuration tasks beyond what is covered with Installation Support.
If your installation support has expired or you need more advanced help, our Technical Support Packages will make it simple for you
to deal with individual issues on a single computer.
Support incidents may be also used for installation support for those who have purchased a copy of any of our products.
|
Level: |
Web-based (e-mail, ICQ) |
|
Covers: |
Installation, Basic and Advanced Configuration |
|
Time period: |
1 incident
(up to two hrs) 85.00 USD
5 hours 200.00 USD
10 hours 400.00 USD
20 hours 740.00 USD |
Purchase emergency support now
|
